Terms & Conditions

Swasthyamrut Ayurveda is dedicated to providing genuine Ayurvedic medicines formulated with natural, high-quality herbs. Our products are designed to support wellness, balance, and vitality, but they are not intended as a substitute for professional medical advice. All information on our website, including product descriptions, images, and recommendations, is for informational and educational purposes only.

We strive to make your purchasing experience smooth and secure.

• All orders are subject to availability. In rare cases of stock shortage, we may cancel or adjust your order and notify you promptly.
• Payments can be made via secure online gateways, cash on delivery (COD), or other methods displayed at checkout.
• Prices listed are inclusive of applicable taxes unless stated otherwise.
• Once payment is successfully received, your order is processed with utmost care, ensuring the quality and authenticity of the product.

We believe that wellness should reach you quickly, safely, and reliably:

• Our products are delivered nationwide, and we are gradually expanding international shipping options.
• Orders are processed within 24–48 hours, and delivery timelines usually range between 3–7 business days, depending on location.
• Products are shipped in premium, tamper-proof, and eco-friendly packaging to maintain freshness, potency, and safety during transit.
• You will receive a tracking number to monitor your shipment in real-time, ensuring transparency at every step.

We take pride in delivering high-quality products, but we understand occasional issues may arise:

• Returns and refunds are accepted only for damaged, defective, or incorrect products.
• Claims must be reported within 48 hours of receiving your order, along with relevant proof such as photos or documentation.
• Verified claims will be promptly addressed through replacement or refund, depending on the situation.
• Due to the personal and perishable nature of Ayurvedic medicines, we cannot accept returns for products that have been opened, used, or misused.

Your well-being is our priority:

• All products should be used as per instructions on the label or packaging.
• Consult a qualified healthcare professional before using any product if you are pregnant, nursing, have pre-existing medical conditions, or are taking other medications.
• Ayurvedic remedies work gradually and naturally; results may vary depending on individual constitution, lifestyle, and adherence to recommended usage.

All content on this website, including text, images, logos, and design elements, is the property of Swasthyamrut Ayurveda and protected under copyright laws.

Unauthorized use, reproduction, or distribution of our content without explicit permission is strictly prohibited.

We respect your privacy and are committed to protecting your personal information:

• Any data collected during registration, purchase, or communication is used solely to enhance your experience and provide our services.
• Your personal information will not be shared with third parties without consent, except as necessary for shipping, legal compliance, or operational purposes.
• By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.

While we ensure the highest standards of quality and safety, Swasthyamrut Ayurveda cannot be held liable for:

• Misuse or overuse of products.
• Allergic reactions or adverse effects resulting from individual sensitivities.
• Outcomes that differ due to personal health conditions or lifestyle factors.

Customers acknowledge that Ayurvedic medicines are natural remedies, and results may vary. Our responsibility is to provide authentic, safe, and carefully formulated products, and we strive to exceed expectations at every level.

Swasthyamrut Ayurveda reserves the right to update or modify these Terms & Conditions at any time.

• Changes will be communicated via updates on the website.
• Continued use of the website or purchase of products after updates signifies your acceptance of the revised terms.

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of our website or purchase of products will be subject to the jurisdiction of competent courts in India.

We encourage customers to contact our dedicated support team for resolution of any concerns before initiating formal legal proceedings.